Terms & Conditions

1. Quotes – All Quotes received are based on information provided by the customer during the initial consultation and may change with any eliminations or additional items requested by customer. These changes may be reflected as an increase or a decrease in the total amount owing and the final invoice will show the correct total. Changes and additional items can be added up until the order date. Any additional requests will be invoiced separately after the initial order date has occurred. Jobs $3,500 and under are required to be paid in full before delivery of the product.

2. Deposits & Fees – Prior to commencing Design Concept Services, ENH Cabinets Ltd. requires an initial Design Deposit of $800 for any jobs under $50,000 to release computerized drawings. $1,200 Design Deposits apply to all jobs over $50,000. All deposits made will have GST added on. This deposit will be applied to your final invoice; however, if you choose to not continue forward with ENH Cabinets this design fee is non-refundable.

Upon acceptance of the proposal ENH Cabinets Ltd. requires a signed copy of the quote as well as a 50% booking deposit. We will not proceed with any ordering of materials, writing up of any work order or start any work until we have received both the signed quote and contract. A further 50% is due on completion for all quotes under $50,000. All Jobs over $50,000 require 2nd deposit of 30% after 1st initial install is completed (before granite) 20% is due on completion. A final walk through with clients may be required. All Supply only jobs are required to be paid in full prior or on the day of pick up.
Type of Payment: Cheques are the preferred method of payment; 2% Charge will be applied if Visa/MC payment is received.

3. Notification – All customers are required to notify ENH Cabinets Ltd. immediately of any changes in name, ownership, address/phone/fax and or email to ensure no interruption of service.  Any changes to the plan/job must be in writing and confirmed before the final draft is complete.  There are to be no changes once the final draft has been completed and must be approved by the customer.  It is the sole responsibility of the client to inform ENH of any changes prior to fabrication.

4. Ordering: We require all appliance specifications before ordering.  All quotes, contracts and plans need to be signed before ordering. It takes 4 – 8 weeks for delivery & to begin installation. Please note that installation dates are tentatively scheduled through the client’s builder/sales person when the 50% deposit is made. Please see below for installation. Please note, a $250 fee will apply per Apron Sink when required. There will be a $180 minimum charge for custom paint and stain, 3 samples maximum. Jobs over $50,000 there will be a $500 charge for custom paint/stain and $1,000 charge for jobs over $100,000. Any additional items need to be signed and paid for by the client before production will commence.

5. Appliance Specs – The appliance dimensions and specifications being provided are, to the best of ENH Cabinets Ltd. knowledge, current and correct. If the dimensions and information provided are insufficient, any problems and costs that occur will be the client’s responsibility.

6. Installation/Completion Dates – Installation dates discussed between the customer and ENH Cabinets Ltd. may be subject to change at any time.  A more precise installation date will be confirmed closer to the original targeted installation date.  Please be aware that the installation may take more than 1 week depending on the size and complexity of the project. Cabinet doors will arrive towards the end of the project to avoid trade damage.  ENH Cabinets Ltd. informs all customers that there is no specific completion date set as other trades may play into factor during installation and completion times. There is a $250 minimum charge to send an installer out to a job.

7. Trade Damage – It is the sole responsibility of the customer or builder to ensure other trades do not damage our products. By signing this form the customer is agreeing to pay for new or repair any of the damaged products.

8. Interest – By signing the proposal you have also agreed to pay a 2% (26.82 % per annum) monthly service charge on all invoice amounts, which are over 30 days old.  Any invoices over 90 days from the invoice date will be eligible for collection from a higher authority.             

9. Warranties – Please see ENH Cabinets Ltd. warranty form for complete warranty details.  All ENH Cabinets Ltd. warranties are void if payment is not received in full for completion of the job in the past.